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CATEGORY:Accounting/Finance
DESCRIPTION:
DIRECTOR OF CREDIT AND COLLECTIONS
CONSTRUCTION OR CONSTRUCTION RELATED INDUSTRY IS A MUST.
Director of Credit and Collections leads the overall credit function of the company and is responsible for handling all other aspects of collections - resolving customer billing issues and reducing accounts receivable DSO. This role will develop policies regarding the investigation of customers, extension of credit lines, and collections. Additionally, oversee the negotiation and course of action taken for overdue accounts.
Responsibilities:
- Oversee staff members and ensuring the accurate and timely invoicing of customers.
- Develop a set of Policies and Procedures that will enhance teamwork, automation, and efficiencies while setting expectations and holding the team accountable.
- Provide customer service regarding collection issues, process customer credits, review account adjustments, resolve customer payment discrepancies and short payments.
- Oversee the customer credit application and approval process
- Designs and implements processes to improve cash flow and reduce receivables.
- Enlist the efforts of other departments when necessary to accelerate the collection process.
- Establish and maintain effective and cooperative working relationships with both external and internal customers.
- Establish department KPIs in support of organizational goals
- Stay current with credit/collection trends within the construction industry
- Other duties as assigned
Skills:
- Bachelor’s Degree: Finance/Accounting
- Construction industry experience required
- 5-7 years in high volume corporate collections experience, dealing with customers of varying sizes
- Must have extensive billing and collection experience
- Excellent time management skills and the ability to prioritize work
- Attention to detail and problem-solving skills
- Excellent written and verbal communication skills
- Strong organizational skills with the ability to multi-task
- Identify problems and find solutions
- Strong interpersonal skills
For immediate consideration: please email your resume to: janine.bedora@spencerreedgroup.com
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